Last updated: September 29, 2026
If you are not satisfied with your purchase, you may return most items within 30 days of delivery for a refund or exchange. Please review the following guidelines to ensure a smooth return process.
Return Guidelines
To ensure a smooth return process, please follow these guidelines:
- Items must be returned in their original condition and packaging
- Some products may be subject to a restocking fee
- Custom or special order items are non-returnable unless defective
- Return shipping costs are the responsibility of the customer unless the return is due to our error
How to Return an Item
Follow these steps to return your item:
- Contact our support team with your order details and reason for return
- Follow the return instructions provided by our team
- Ship the item back to us in its original packaging
- Once received and inspected, we will process your refund or exchange
Important Tip:
Please keep your tracking number when returning items to ensure a smooth process.
Frequently Asked Questions
How long does it take to process a return?
Returns are usually processed within 5-7 business days after we receive your item.
Are there any items that cannot be returned?
Custom or special order items are non-returnable unless defective.
Will I be refunded the original shipping costs?
Original shipping costs are non-refundable unless the return is due to our error.
