Money Back Guarantee
Our commitment to your satisfaction and peace of mind
Last updated: September 12, 2025
We want you to be completely satisfied with your purchase. If you are not satisfied, you may request a refund within 30 days of receiving your order, subject to the following conditions.
1 Refund Conditions
To ensure a smooth refund process, please follow these guidelines:
- The product must be in its original condition and packaging
- Proof of purchase is required
- Refunds will be processed to the original payment method
- Shipping fees are non-refundable unless the return is due to our error
2 How to Request a Refund
Follow these steps to request a refund:
- 1 Contact our customer service team with your order details
- 2 Our team will review your request and provide return instructions
- 3 Once we receive and inspect the returned item, your refund will be processed within 5-7 business days
Important Tip:
If you have any questions about your refund status, please contact our support team for assistance.
3 Frequently Asked Questions
How long does it take to process a return?
Returns are usually processed within 5-7 business days after we receive your item.
Are there any items that cannot be returned?
Custom or special order items are non-returnable unless defective.
Will I be refunded the original shipping costs?
Original shipping costs are only refundable if the return is due to our error or a defective product.
Questions About Returns?
If you have any questions about our return policy or need assistance with a return, please don't hesitate to contact our support team.