FAQs - IoTCrazy Technologies Inc

Question What is the minimum order for free shipping?

AnswerOrders totaling $199 or more qualify for free shipping within Canada and the United States.

Question How long does shipping take?

AnswerShipping times vary based on location. Generally, orders arrive within 5-7 business days once processed.

Question Do you offer international shipping outside of Canada and the US?

AnswerCurrently, we only provide shipping services within Canada and the contiguous United States.

Question What is your return policy?

AnswerWe offer a 30-day return policy. If you’re unsatisfied with your purchase, you can return it within 30 days for a full refund or exchange.

Question How can I track my order?

AnswerOnce your order is processed and shipped, a tracking number will be provided via email. You can use this to track your package online.

Question What payment methods do you accept?

AnswerWe accept major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment methods.

Question Can I cancel or modify my order after it's been placed?

AnswerWe aim to process orders quickly. Contact our customer support immediately if you need to make changes. Once shipped, orders cannot be modified.

Question Do you offer technical support for products purchased?

AnswerYes, we provide technical assistance for products purchased through our website. Reach out to our support team for help.

Question How do I initiate a return or exchange?

AnswerTo initiate a return or exchange, please contact our customer support team. They will guide you through the process and provide necessary instructions.